Most standard repairs are completed within 3-5 working days. This includes heel replacements, sole repairs, and stitching work. More complex jobs such as full resoles or extensive leather restoration may require 7-10 days.

We offer an express service for urgent repairs, which can be completed within 24-48 hours for an additional fee. When you bring your footwear in, we'll provide a specific timeframe based on the work required and our current workload.

We work with all types of footwear including leather shoes, boots, trainers, sandals, and formal dress shoes. Our technicians have experience with designer brands, work boots, vintage footwear, and everyday casual shoes.

We can repair men's, women's, and children's footwear. Whether it's a pair of brogues from Oxford Street, hiking boots, or ballet flats, we have the tools and expertise to restore them. If you're unsure whether we can help with a particular item, feel free to contact us with photos.

Heel replacement costs vary depending on the type and height of the heel. Standard rubber heel tips start from £8-12 per pair. Ladies' stiletto heels typically range from £15-25, while block heels cost £12-18.

Full heel rebuilds for damaged or broken heels range from £25-45 depending on complexity. We use quality materials that match your original footwear as closely as possible. All prices include labour and materials, with no hidden charges.

Yes, we regularly work with premium and designer footwear from brands like Church's, Loake, Dr. Martens, and international luxury labels. Our craftsmen understand the construction methods and materials used in high-end footwear.

We take extra care with designer items, using appropriate materials and techniques to maintain the integrity and value of your investment. Many customers in London, Manchester, and Birmingham trust us with their expensive footwear because we treat each pair with the attention it deserves.

We provide complete sole replacement for all types of footwear. This includes leather soles for dress shoes (£35-55), rubber soles for casual footwear (£30-45), and specialist soles for work boots or hiking boots (£40-60).

The process involves carefully removing the worn sole, preparing the base, and attaching a new sole using traditional stitching or modern adhesive techniques depending on the construction. We stock various sole types including Vibram, Dainite, and leather options to match your needs.

All repairs come with a 90-day workmanship guarantee. If the same repair fails due to our workmanship within this period, we'll fix it free of charge. This covers the quality of our work, not normal wear and tear.

We use quality materials designed to last, but the lifespan depends on how frequently you wear the footwear and the conditions they're exposed to. We'll always advise you honestly if a repair isn't worthwhile or if replacement would be more economical.

We repair various leather damage including tears, scuffs, and worn areas. Small tears can be stitched and reinforced from the inside. Larger damaged sections may require patching with matching leather.

For surface damage, we offer leather reconditioning which includes cleaning, colour restoration, and conditioning. Deep scratches can often be buffed out and recoloured. We'll assess the damage and recommend the most effective repair method to restore your footwear's appearance.

Yes, zip replacement is one of our common services. We can replace broken or stuck zips on all types of boots including ankle boots, knee-high boots, and work boots. The cost typically ranges from £18-35 depending on the length and type of zip.

We stock various zip types including metal, plastic, and concealed zips in different colours to match your boots. The replacement process involves carefully removing the old zip and installing a new one, ensuring smooth operation and proper alignment.

Generally, quality leather footwear with Goodyear welted construction is worth repairing. If the upper leather is in good condition and the shoes were originally £80 or more, repair is usually economical.

Bring them in for a free assessment. We'll examine the construction, material quality, and extent of damage. If repair costs would exceed 60-70% of replacement value for similar quality footwear, we'll advise you honestly. Many customers in Edinburgh, Bristol, and Leeds have saved hundreds of pounds by repairing rather than replacing quality footwear.

We offer shoe stretching services for leather footwear that feels too tight. Using specialist stretching equipment, we can increase width and sometimes length by up to half a size. The service costs £15-25 per pair.

Stretching works best on genuine leather shoes and boots. Synthetic materials have limited stretch potential. We can also target specific tight spots like bunion areas or the toe box. The process takes 24-48 hours, and we'll test the fit before you collect them.

We accept cash, all major debit and credit cards (Visa, Mastercard, American Express), and contactless payments including Apple Pay and Google Pay. Payment is required when you collect your repaired footwear.

For larger jobs over £100, we can take a deposit when you drop off your items. We provide detailed receipts for all transactions, and you'll receive a collection ticket when you leave your footwear with us.

Yes, we provide comprehensive cleaning and restoration services. Basic cleaning and polish starts from £8 per pair. Deep cleaning for heavily soiled footwear costs £12-18, which includes stain removal, conditioning, and polishing.

We also offer specialist treatments such as suede and nubuck cleaning (£15-22), waterproofing (£8-12), and full restoration packages for neglected leather footwear. Regular maintenance extends the life of your shoes significantly and keeps them looking their best.

We repair certain types of trainers, particularly those with stitched construction or quality materials. Common repairs include sole reattachment, eyelet replacement, and stitching repairs. However, moulded plastic trainers have limited repair options.

Leather trainers, vintage sports shoes, and premium brands like Nike Air Max or Adidas Originals are often worth repairing. We can replace worn heel counters, fix separated soles, and repair torn fabric. Bring them in for assessment to see what's possible.

If we determine that repair isn't feasible or economical, we'll explain why and return your footwear at no charge. There's no fee for assessment or consultation.

Sometimes the damage is too extensive, the construction method doesn't allow for repair, or the cost would exceed the value of replacement. We'll always be honest about what's achievable. In some cases, we might suggest alternative solutions or partial repairs that could extend the life of your footwear temporarily.

Yes, we work with orthopedic footwear and shoes with medical modifications. We understand the importance of maintaining the specific features that provide support and comfort for medical conditions.

We can repair built-up soles, replace worn areas while maintaining height differences, and work around orthotic inserts. If your footwear has been specially modified by a podiatrist, we'll ensure repairs don't compromise those modifications. We've helped customers across Glasgow, Liverpool, and Newcastle maintain their medical footwear.

Regular maintenance extends the time between repairs. Clean leather shoes after each wear with a soft brush or cloth. Apply quality shoe cream or polish monthly to nourish the leather and maintain water resistance.

Use shoe trees to maintain shape and absorb moisture. Rotate your footwear rather than wearing the same pair daily. Store shoes in a cool, dry place away from direct heat. Address small issues like loose stitching or minor scuffs promptly before they become major problems. We're happy to recommend specific products for your footwear type.